Quality health care cannot be achieved in an unhealthy environment.
The office is a quiet, calm and friendly place to be -- not an institutional setting. There is no questionnaire eliciting your health history to minimize the time spent together. I want to hear your story and not your “chief complaint.” Our relationship is initiated with a conversation about who you are before discussing how you are.
You get what you need from a team that knows you personally. Both Giselle Capobianco, my medical assistant, and Tina Smith, the practice manager, are highly experienced, friendly and care about you and the practice. They are experts in making things happen—whether it is a same day appointment, managing your care, responding to e-mail or mediating the complexities of the health care system.